Cartop Shipping Policies
Rack and accessories orders placed before 1PM CST on weekdays will ship out the same day. We use UPS as our primary method of shipping, any orders that use UPS shipping will be shipped on the same day the order is placed so long as the order is placed before 1PM CST.
Orders placed after 1PM CST will be shipped the following business day. If you place an order on the weekend it goes out Monday, since UPS doesn't pick up on weekends.
Any delay in shipping your order would be due to an out of stock item, in which case we will contact you and offer you the chance to wait, cancel your order, or accept two shipments (at no additional cost to you).
If you use a US Post Office Box as your method of delivery you will need to call in your order 1- 800-472-3353 as UPS will not deliver to PO boxes. These packages are often not traceable and in the case of a lost package it will take longer to rectify than with UPS.
Free shipping applies to all orders going to the Contiguous United States (the lower 48). Orders shipping to Hawaii, Alaska, Canada, and internationally should be called in at 608-223-9300 . When you call in we will give you a shipping quote, and you can place your order over the phone.
Shipping on Cargo Boxes
Luggage Boxes are regularly shipped via freight truck to a business address or the nearest freight terminal. Yakima Cargo boxes ship directly from the manufacturer.
Our shipping charge to either location is a flat $89.00. If you order a cargo box we will contact you with shipping details. If you would like the cargo box to be shipped to your residence, there is an additional $50.00 charge. The driver will require a reachable number to contact you and someone must be present to receive the shipment. Cargo boxes are not shipped to Alaska, Hawaii, Canada, or International destinations. All products which require freight shipping are non-returnable, all sales are final for luggage boxes shipped via freight, unless damaged in shipping. In the end, the idea is to get the product to you quickly and efficiently and at a minimal cost. Simple as that! For any other shipping questions please contact firstname.lastname@example.org